Shopping T&Cs

About us: Clive Mark Schoolwear Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@clivemark.co.uk

Our Contact details:
Clive Mark Schoolwear Limited
Uniform House, 1-5 Consort Road, Kings Norton Business Centre, Birmingham. B30 3HD United Kingdom
Phone: 0121-459 4599
Fax: 0121-459 4644
Email: sales@clivemark.co.uk
Vat Number 276 9465 04

Making a Purchase

Making a purchase could not be easier. Just browse our Catalogue, click on any items that you wish to buy and add them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Visa-Debit/Maestro/Electron, Mastercard, Switch and Solo. Payment is taken at the time of ordering; if we are unable to complete your order a refund will be given.

Delivery Schedule / Shipping And Handling

Please see the Delivery page for this information.

Tax Charges

Where applicable, VAT is included in the prices shown. Please note that smaller sizes are exempt from VAT.

Credit Card Security Secure Technology

All your credit card and personal information is encrypted and held on a secure SSL (Secure Socket Layer) server. This protects data during transit, in particular the credit card information, from being intercepted and misused by hackers. Only buy from websites showing the golden padlock.
Please note you only enter the SSL when entering your card details, i.e. the golden padlock will only appear on the credit card detail page. The SSL is operated by Protx.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. If you are not satisfied with your purchase please keep the item in a clean and unworn condition with all origional packaging for a refund. We allow 30 days for you to return unwanted items. If your item is faulty please return for a refund or exchange.

Reaching Us

If you need to reach us, please email us on sales@clivemark.co.uk. Alternatively, you can call on 0121-459 4599 (International +44 0121-459 4599) or fax us on 0121-459 4644 or write to us at Uniform House, 1-5 Consort Road, Kings Norton Business Centre, Birmingham, B30 3HD, United Kingdom

Privacy Policy

CliveMark Schoolwear Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. Data collected by this site is used to:

a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

If you are not satisfied with your purchase please keep the item in a clean unworn condition with all original packaging for a refund. We allow 30 days for you to return unwanted items. If your item is faulty please return for a refund or exchange.